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SHRM Coordinator, Sales Administration in Alexandria, Virginia

Coordinator, Sales Administration

1800 Duke St, Alexandria, VA 22314, USA

Req #237

Tuesday, November 16, 2021

At SHRM, we are committed to making work, workers and workplaces better through insights-driven policy solutions, learning and development, thought leadership and research. We are shaping the ways employers and employees thrive together. SHRM is empowering our more than 300,000+ members, including HR professionals, business executives, and people managers, to lead as strategic business partners and effective stewards of workplace culture, business productivity, and employee engagement.

The Coordinator, Sales Administration position is an integral member of SHRM’s sales team initiatives. This position provides administrative support to external and internal customer department needs and provides exceptional customer care, logistical and operational support within one or more areas in the Sales organization, including but not limited to Exchange Visitor Program, Learning & Development, Sales, and Exhibits & Sponsorships.

Your Day:

General Duties

  • Gather and maintain all pertinent information for new and incoming sales contracts

  • Perform a full range of administrative services, including scheduling meetings, drafting agendas, and preparing minutes for sales team meeting as requested

  • Assist with developing sales presentations, word documents, sales reports and other projects as requested

  • Serve as a budget liaison and assist with developing and maintaining annual budgets by serving as team point of contact

  • Develop and maintain an organized and accessible file system for administrative and sales professionals

  • Follow up with clients on the telephone for administrative purposes

  • Other duties as assigned

Department Specific Duties

  • Exchange Visitor Program

  • Process J-1 Visa applications, invoicing, revenue collection and reporting

  • Process amendment, extension and separate family applications submitted for sponsored programs

  • Learning & Development Program

  • Manage multiple spreadsheets

  • Ensure proper access, deadlines and communications are sent to participants and appropriate parties are informed of completed requests

  • Sales Logistics

  • Coordinates activities in various departments to ensure sales programs reach targeted customers in a timely and effective manner.

  • Coordinate logistic calls between client and instructor with salesperson

  • Exhibits and Sponsorship

  • Manage all aspects of exhibitor confirmation and invoicing process

  • Work closely with departments in developing and executing optimal customer experience, including a full understanding of the theme, show-look, and delivering first-class customer experience

Must Haves:

  • High school diploma or equivalent relevant experience

  • At least two (2) years of experience in administrative, coordination and office work, and supporting projects.

  • Experience supporting sales teams, customer service, or meetings/conferences is a plus.

  • Superior verbal and written communication skills.

  • Proficient in Microsoft Office Suite (Excel, Power Point, etc.) and related software

  • Ability to compile, analyze, and communicate data.

  • Organized and detail oriented.

  • Excellent interpersonal skills.

  • Demonstrated customer care/customer experience skills and focus

  • Ability to prioritize, multi-task and meet critical deadlines

  • Enthusiastic, able to follow directions and work independently with limited supervision

  • Candidates must have a proven commitment to SHRM's six Guiding Principles:

  • Bold Purpose

  • Excellence & Accountability

  • Flexibility & Agility

  • Smart & Curious

  • Collaborative Openness

  • Push Back to Move Forward

Physical Requirements

  • Must be able to perform essential duties satisfactorily with reasonable accommodations.

  • Work is generally done sitting, talking, hearing, and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.

Work Environment

  • Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.

  • Travel Required: Occasional 0-10%

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

  • Job Family Administrative Support

  • Pay Type Hourly

Apply Now

  • 1800 Duke St, Alexandria, VA 22314, USA
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