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SHRM Senior Specialist, Total Rewards in Alexandria, Virginia


The SHRM Human Resources Department is dedicated to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and accuracy in the areas of total rewards and analytics, talent management and inclusion, organizational learning and talent development, and employee engagement and culture.

The Senior Specialist, Total Rewards actively contributes to the design and delivery of a comprehensive organization-wide total reward program that supports effective talent acquisition, retention and engagement, and aligns with the organization’s objectives offair, best-in-class and competitive employee rewards program. The Senior Specialist, Total Rewards is responsible for the administration, of the organization’s Total Reward programs. Responsibilities include day-to-day Health and Welfare program administration; administration of annual benefit renewals and open enrollment; maintenance and ongoing administration of the organization’s compensation programs; partnering with the Total Rewards team on the well-being strategy and partnering with the team on administering other best-in-class total rewards programs.


Your Day:

Compensation Administration

  • Responsible for the ongoing administration of the organization’s base pay program.

  • Support and facilitate the development of job descriptions with stakeholders, conduct job evaluation and market pricing, communicate salary recommendations to managers.

  • Participate in salary surveys; analyze and apply survey results to internal salary structures.

  • Administer the cyclical compensation processes/programs, including annual merit, market adjustments, promotions, and incentive plans.

Benefits Administration

  • Responsible for the compliant administration of group benefit programs by independently handling day to day activities, assigned projects and escalating cases as appropriate.

  • Responsible for insuring all carrier eligibility files are maintained, processed timely and accurately.

  • Oversee 401(k) and pension plan operations, acting as the primary point of contact for the plan record keeper, and performing monthly data audits; ensure plan compliance by working with vendors and by maintaining plan documents.

  • Manage annual benefits open enrollment, ensuring all deadlines are met by all parties, testing the enrollment system, updating plan related documents, preparing and delivering open enrollment communications, and ensuring enrollment data are delivered and loaded correctly.

  • Actively participate in Benefit plans annual renewals and in the design of any new or changed benefit program; manage the implementation of any new employee benefit programs.

  • Research benefits issues, policies and plans, and provide proactive customer service support to internal and external customers.

  • Collaborate and maintain accountability with outside vendors, such as brokers, partners and benefits vendors to assure high customer service levels.

  • Update and maintain internal standard operating procedures, and all benefits plan documents, policies and materials.

Wellness and Well-Being

  • Contribute to the design of the annual well-being program including programs and budget, including vendor selection, program communications, program coordination and delivery, evaluations, and award payments

Total Reward Programs Communication

  • Proactively developand maintain organizational communication vehicles, such as policy changes, intranet, announcements and newsletters, to ensure employees have knowledge and understanding of the Total Rewards Programs.

  • Oversee the annual production and delivery of Total Rewards Statements.

Total Rewards Strategy and Systems

  • Work effectively as a team member with members of management and the HR staff to ensure timely and accurate total rewards processes and reporting and positive employee experiences.

  • Work with the Director in developing a modern Total Reward strategy that is aligned with the organization's needs and goals.

  • Stay abreast of best practices, trends and legislative changes in the field of Total rewards.

  • Conduct compensation and benefits compliance reviews and assess compliance with existing policies, state and federal laws.

  • Ensure that compensation and benefits systems are set up and administered accurately and efficiently, with continuous improvement as the goal. This includes playing a key role in HR systems maintenance and upgrades, ensuring systems support program processes, and performing tests and audits to verify data accuracy set-up.

Other duties as assigned


Must Haves:

  • Bachelors degree in Human Resources, Business, Finance or related field .

  • SHRM-CP/SHRM-SCP required within one year of employment.

  • 7 years of combined progressive experience in Compensation and Benefits, including a minimum of 3 years of experience with job analysis and 2 years in Benefits administration.

  • Ability to work in a fast pace environment with superior attention to details and accuracy.

  • Ability to think critically – recognizes connections, translates goals into action, uses strong judgment to make choices in alignment with strategy and organization culture/values.

  • Ability to handle highly confidential and sensitive matters.

  • Ability to work and interface with all levels in the organization & external partners.

  • Strong collaborative and teamwork skills.

  • Strong customer service orientation.

  • Working knowledge of Excel and HRIS software

  • Self-starter with ability to work independently

  • Strong analytical skills to analyze and test data, benchmark and evaluate jobs

  • Project management skills

Let us know if you also have:

  • Masters degree in Human Resources, Business, Finance or related field.

  • CCP certification or progress toward CCP is desirable but not required.

  • Prior experience leading projects.

  • Experience with wellness programming.

  • Advanced Excel skills (advanced formula development, pivot table design, graphs, charts, etc.)

Physical Demands

Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading.May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information.Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.This job requires occasional travel 0-10%.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: or TDD (703) 548-6990.

Job Locations US-VA-Alexandria

Job ID 2020-1466

Category Human Resources