SHRM Specialist, Exam Development in Alexandria, Virginia

Specialist, Exam Development

Tracking Code

208739-075

Job Description

SHRM WANTS TALENT WITH A BOLD PURPOSE. TALENT THAT BELIEVES IN EXCELLENCE AND ACCOUNTABILITY. TALENT THAT IS FLEXIBLE TO TRY NEW THINGS AND AGILE ENOUGH TO PIVOT WHEN THEY DON’T WORK OUT. WE NEED PEOPLE WHO ARE SMART AND CURIOUS, AND BELIEVE IN OPEN COLLABORATION TO GET TO THE BEST RESULT.

The Specialist, Exam Development contributes development of stand-alone knowledge-based items and scenario-based situational judgment items for the SHRM Certified Professional (SHRM-CP) and SHRM-Senior Certified Professional (SHRM-SCP) exams aimed at Human Resources Professionals. The Specialist plays an instrumental role in all phases of the exam development, from the recruitment and management of the volunteer subject matter experts who serve as item writers, reviewers, and scoring panelists to the assembly and quality control of the operational forms administered during each year’s two testing windows. The Specialist also works collaboratively with other members of the Certification team as well as the various vendor partners who support item and form development activities associated with the certification program.

YOUR TYPICAL DAY WILL INCLUDE:

  • Recruiting volunteer subject matter experts (SMEs) who are SHRM-certified professionals; assign SMEs to projects based on qualifications and pre-determined recruitment criteria. Meeting targets for a diverse pool of SMEs including gender and ethnicity diversity, new and veteran SMEs and SMEs from the U.S. and outside the U.S. to maintain the certification exams’ standards as a global exam. Manage SME expenses to ensure expenses are on target or under budget.

  • Maintaining demographic and performance records of SMEs to support technical reporting and re-recruitment efforts. Determine and implement the best method for tracking, maintaining, updating and communicating data about SMEs to various stakeholders while preserving privacy matters with regard to confidential or personally identifiable information.

  • Managing communications with SMEs including issuing and receiving signed confidentiality agreements and other information needed to plan test-development projects/activities; serve as communication liaison between SMEs and test-development vendor. Providing data to test-development vendor as needed for international attendees to be admitted to secure test-development venues.

  • Contributing test-development expertise to improve items flagged for improvement (both knowledge and situational judgment items [SJIs]). Revising items as needed, and collaborate with management on revisions. Implement content changes; conduct final quality checks, involve management as needed, and transmit to the item bank to support version control.

  • Monitor and analyze item bank for gaps to inform item-development assignments for SMEs so that gaps are closed and item bank grows to include the targeted number of items per content area in the Body of Competency and Knowledge. Transmit all SMEs’ proficiency self-assessments to test-development vendor to determine item-writing assignments that will close gaps in the item bank or build deficient areas in the item bank.

  • Supporting form building by working collaboratively with colleagues in psychometrics and score reporting to identify lists of eligible items, divide SJIs into field-test sets and present to management for discussion and decisions. Managing draft reviewes, quality assurance/quality control and proofreading efforts; implement content changes and transmit final edits to item bank.

  • Preparing raw text for translation projects; finalize word counts; confer with management and translation vendor as needed.

  • Monitoring test development activities for occurrences that affect test security guidelines or accreditation standards, especially occurrences that indicate a potential breach has occurred. Alert other team members, management and, if necessary, division leadership.

  • Supporting documentation requirements of the department including, but not limited to, information needed to prepare technical reports, accreditation applications, practice analyses (e.g., literature reviews), standard setting, revisions to the BoCK or to prepare for an audit.

  • Assisting management with exploring viable options for alternative item types.

Required Skills

THESE ARE THE SKILLS YOU WILL NEED IN YOUR TOOLBOX:

  • Strong writing and editing skills.

  • Detail oriented and logical thinking skills..

  • Very strong verbal and written communication skills.

  • Flexibility to manage multiple projects simultaneously.

  • Advanced-level EXCEL skills.

  • Ability to adhere to deadlines and requirements.

LET US KNOW IF YOU ALSO HAVE:

  • Test-item writing and editing skills.

  • Working knowledge of basic psychometrics (to inform form-building responsibilities).

Required Experience

THIS IS WHAT YOU MUST BRING TO THE TABLE:

  • Bachelor’s degree in HR, I/O psychology or related field; Master's preferred.

  • 3 years of professional experience in test development generally, and in item development and managing a volunteer workforce specifically. Preferably, 5 years of professional experience in test development, at least 3 of which is in test-item development.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle or feel objects, tools or controls; reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl. The employee may occasionally lift up to 30 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: accessibility@shrm.org or TDD (703) 548-6990.

Job Location

Alexandria, Virginia, United States

Position Type

Full-Time/Regular

Summary of Department

SHRM Certification, part of the Knowledge Development and Certification division, provides gold standard, next-generation credentials in the field of human resources. These credentials provide HR professionals the opportunity to demonstrate their mastery of the core competencies needed to ensure success in today’s demanding business environment. Members of the Certification team research, develop, manage, validate and improve the certification exams and certification program.