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Job Information

SHRM Specialist, Speakers Bureau in Alexandria, Virginia

Overview

The Marketing department tells the organization’s story by informing employees, members, and the public of the organization’s mission, policies, practices, and programs in a positive, consistent and credible manner. The department is also responsible for publicly protecting and defending the organization’s reputation and brand, and for communications that support organizational goals and priorities.

The Specialist enables continued growth of the SHRM Speakers Bureau businesses by performing an array of tasks related to internal and external speaker engagement fulfillment and administration. The internal bureau is the program designed to manage speaking engagements for C-suite executives and subject matter experts for chapter and affiliate meetings. The external bureau is a line of business established to serve as a platform for the organization’s voice and elevating SHRM’s position as a thought leader nationally and internationally. The position assists the Director who is responsible for developing a profitable business, gaining knowledge of and building relationships with SHRM’s national and international roster of speakers.

Responsibilities

Your Day:

  • Develop and maintain a comprehensive monthly reporting package that covers the annual and monthly budget versus the current spend including performing quarterly audit and reconciliation of Bureau expense and report on findings.

  • Collaborate closely with Director and implement day-to-day activities associated with the execution of the business plan that outlines strategic and operational considerations that will be used to evaluate the Internal and External Speakers Bureau business model.

  • Update and maintain all internal event folders calendars, attendance reports, and analyze data related to program performance.

  • Plan, organize and facilitate SHRM State Councils and Chapters for speaker request from initial request to the completion of the engagement including ensuring the Field Services Team is aware and prepared for SHRM sponsored/fulfilled presentations at our chapters and state councils.

  • Develop and manage speaker bureau projects and special events as requested.

  • Create measurable standards including but not limited to engagement surveys and reports to ensure the speaking initiatives are effectively meeting the intended results.

  • Develop, maintain, and update website content.

  • Proactively develop and maintain bureau administrative requirements such as policy changes for speaker confirmations, pre-program introductions, and calls with clients, chapters, and state councils, event directors, and SHRM Foundation donations.

  • Ensure distribution of communications such as confirmations, invitations, agreements, pre-event materials and post-event follow-up for each speaking event.

  • Assists the Director in maintaining relationships with speakers and outside event coordinators in addition to coordinating with in-house departments as needed

  • Maintain contact management database (i. e. records of contacts and events with detailed and organized notes, logs of mailings, correspondence). Track and maintain a spreadsheet of outstanding event payments and pending contracts and participates in the weekly meeting with the department to review. Generates and prepares deposit, balance, and travel reimbursement invoices.

  • Other duties as assigned.

Qualifications

Must Haves:

  • High School degree or equivalent

  • 3 years of relevant experience in operations and logistics

  • Experience working with Microsoft Office Applications (Word, PowerPoint, Excel, Outlook) and CRM databases (Salesforce or similar)

  • Excellent written and verbal communication skills

  • Meticulous attention to detail and excellent organizational skills

  • Ability to multi-task, meet deadlines, and work in a fast-paced and dynamic environment

  • Team oriented in addition to being able to work independently

  • Calm under pressure and able to exercise sound judgment in unexpected situations

  • Ability to interact with confidence and credibility with customers

  • Excellent interpersonal skills to deal effectively with all stakeholders

Let us know if you also have:

  • Bachelor’s degree in business administration, communication, marketing or a related field

  • Experience in accounting and bookkeeping

  • Experience in speaker’s bureau industry, publicity, marketing and membership organizations

  • Negotiation and contract experience

  • Familiarity with database management

  • Strong business acumen

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment. This job requires moderate travel 20 - 30%.

The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).

ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: accessibility@shrm.org or TDD (703) 548-6990.

Category Marketing & Bus Dev

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