SHRM Specialist, Test Development in Alexandria, Virginia
SHRM Certification, part of the Knowledge Development and Certification division, provides gold standard, next-generation credentials in the field of human resources. These credentials provide HR professionals the opportunity to demonstrate their mastery of the core competencies needed to ensure success in today’s demanding business environment. Members of the Certification team research, develop, manage, validate and improve the certification exams and certification program.
The Test Development Specialist supports the various projects contributing to the test development efforts for both the SHRM-CP and SHRM-SCP. The position applies HR-specific knowledge and expertise to improve the quality of test items through writing and editing, and respond to queries from linguists about test form and other translations into multiple languages. Projects include administrative projects (such as contract processing), research projects (supporting the work of the scoring and psychometrics team), and test development projects (reviewing/editing items, contributing to Item-level reviews, supporting publishing cycles, in-platform test-form review and score-testing trials) as well as other projects that will build bench strength across the unit to provide backup to multiple positions within the team.
Apply HR-specific knowledge to help write, edit and otherwise revise certification exam test items, practice test items, specialty credential program assessment items and other tests or assessments developed by SHRM in the future and/or through collaboration agreements with other departments, divisions or organizations.
Master the item development process to contribute to all current and future test-development process; help maintain and expand the resource library based on HR expertise in order to keep test-writing sources current and timely.
Manage queries from linguists working on various translation projects; clarify language to improve the overall quality and accuracy of the translations; interact with and respond to vendor(s) in a timely fashion.
Support the accreditation process by helping manage the various application processes required and to help pursue different types of accreditation (both current and future).
Help manage the contract negotiation and management process to ensure timely processing of agreements with multiple vendors, so the work of the team continues to move forward according to schedule.
Help manage large-scale vendor transition(s) to potentially include test-administration vendor transition and related system(s) transition.
Support the work of the scoring and psychometrics team as directed.
Support the work of the test security specialist by providing additional information if test security breaches arise or other anomalies indicating a test security problem emerge.
Other duties as assigned.
5 years including 1-2 years direct work experience in HR
Excellent communication skills
Excellent writing skills
Ability to easily move/pivot between projects
Must be resourceful, flexible, able to collaborate and communicate expectations
Let us know if you also have:
Education in HR or business administration
Generalist experience in HR or general management throughout career
Vendor management a plus
Fluency in Spanish or Mandarin
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to sit; talk and hear, use hands to type, file, handle or feel. The employee is frequently required to reach with hands and arms. Occasionally required to stand; walk and stoop, kneel, crouch, or crawl. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading. May require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk, lift, carry and move light to medium weight. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and learn technical information. Light lifting is required. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force to constantly move objects.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment. This job requires occasional travel 20-30%.
The Society for Human Resource Management is an equal opportunity employer (Minority/Female/Disabled/Veteran).
ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: email@example.com or TDD (703) 548-6990.
Category Certification Exam