SHRM Senior Account Manager, Mid-Size Markets in United States
Senior Account Manager, Mid-Size Markets
Tuesday, November 23, 2021
At SHRM, we are committed to making work, workers and workplaces better through insights-driven policy solutions, learning and development, thought leadership and research. We are shaping the ways employers and employees thrive together. SHRM is empowering our more than 300,000+ members, including HR professionals, business executives, and people managers, to lead as strategic business partners and effective stewards of workplace culture, business productivity, and employee engagement.
The Senior Account Manager Mid-Size Markets is focused on growing the business of SHRM through business relationships with current and potential, partners (i.e., key business leaders and HR executives in small to mid-sized organizations c). This role develops new prospects and leverages existing relationships to increase sales penetration of SHRM’s products and services through mapping the organizations needs with offerings that aid HR executives in addressing workplace challenges.
Delivers new business and sales growth through a portfolio of existing and prospect accounts with a focus on small/mid-size corporations.
Builds/strengthen relationships with CHRO and HR executives to create synergies between the corporations and SHRM business, understanding each corporation’s needs and identifying gaps, unmet or unknown needs to be addressed through our suite of programs and services.
Utilizes the full suite of offerings (SHRM membership, education, training, products and certification programs, as well as our reach of the HR community through advertising, events, and speaking engagements) to develops winning proposals that meet the challenges of corporations and grow SHRM’s US business.
Collaborates with Marketing Audience Segment leaders to exchange information, initiatives, ideas or challenges to support product development and go to market strategies.
Builds internal relationships to keep at the vanguard of SHRM’s services and products, influence developments and outcomes.
Gains a thorough understanding of SHRM’s organization and product/service offerings.
Assures client satisfaction through effective account management practices and work to continually deepen and broaden SHRM’s business relationship with key clients to create annuity revenue for SHRM’s business.
Bachelor’s degree or High School diploma with extended relevant experience required
6-8 years of professional experience in business development, client relationship management, and account development.
Experience driving sales of HR-related programs or services (or equivalent products/services) at the executive level using consultative sales techniques.
Successful past performance in business development (developing customer relationships, account strategies, developing a qualified pipeline, and capturing large scale deals).
Interprets internal or external issues and recommends solutions/best practices
Solves complex problems; takes a broad perspective to identify solutions.
Exemplary communication skills, both written and oral.
Strong executive presence, with the ability to connect quickly on significant business topics.
Strong Client Relationship Management and Account Management skills.
Ability to gain a thorough understanding of SHRM products and services to collaborate closely with internal stakeholders who have delivery responsibility for SHRM offerings and to bundle these offerings in creative ways to meet client requirements.
Demonstrates agility and flexibility responding to issues and developing solutions.
Strong sense of accountability for achieving results.
Ability to negotiate large scale deals.
Ability to understand and communicate concepts quickly and accurately.
Accomplished skills in developing proposals and client presentations.
Strong attention to detail.
Candidates must have a proven commitment to SHRM's six Guiding Principles:
Excellence & Accountability
Flexibility & Agility
Smart & Curious
Push Back to Move Forward
Must be able to perform essential duties satisfactorily with reasonable accommodations.
Work is generally done sitting, talking, hearing and typing. Visual acuity to use a keyboard, prepare and analyze data and figures; transcribing, viewing a computer terminal; extensive reading, listening and talking.
Work is regularly performed in a combination of home office and conference settings, and routinely uses standard office equipment. It may require the maintenance of home office and proximity to an airport for work related travel.
Travel Required: Moderate 20-30%
Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).
We do not sponsor applicants for work visas.
Job Family Sales
Job Function Sales
Pay Type Salary