Lead, Talent and Employee Experience

1800 Duke St, Alexandria, VA 22314, USA

Req #994

Monday, November 25, 2024

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces.  With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

Summary

The Lead, Talent and Employee Experience drives impactful people strategies across the organization and has a robust understanding of organizational behavior, change management frameworks, and employee relations practices. This role is pivotal in fostering a high-performance culture, enhancing employee engagement, and ensuring smooth transitions during organizational changes. The Lead, Talent and Employee Experience acts as a key advisor to leaders and HR colleagues by guiding organizational transformation and optimizing our employee structures and strategies.

Key Responsibilities:

Organizational Effectiveness (OE):

• Partner with leadership to assess and improve team performance, productivity, and organizational alignment with business objectives.

• Design and implement strategies to enhance OE, focusing on talent management, performance metrics, workforce planning, and cross-functional collaboration.

• Measure and report on the impact of OE initiatives, identifying areas for continuous improvement.

Organizational Design (OD):

• Lead initiatives to design and redesign organizational structures, roles, and workflows to support strategic growth and scalability.

• Conduct organizational assessments and recommend structural adjustments to optimize efficiency, agility, and cross-functional alignment.

• Collaborate with leaders and HR colleagues to drive job design, reporting structures, and team configurations that align with business needs.

Employee Relations (ER):

• Serve as a trusted advisor on ER matters, fostering productive relationships and addressing workplace issues promptly and effectively.

• Provide expert guidance on conflict resolution, investigations, and disciplinary actions while ensuring alignment with company policies and legal standards.

Change Management:

• Design and execute change management strategies for large-scale projects, including organizational restructuring, technology rollouts, and process improvements.

• Apply proven change management frameworks to increase adoption, minimize resistance, and accelerate readiness among employees.

• Support communication and training efforts related to change initiatives, ensuring all levels of the organization are engaged and informed.

Qualifications:

Education and Experience

• Bachelor’s degree in Human Resources, Organizational Design, Psychology, Business Administration, or related field; Master’s degree preferred.

• Hold a SHRM-CP or SCP or ability to obtain within one year of hire.

• At least 8 years of relevant experience in OE, OD, ER, and Change Management, preferably in a fast-paced, dynamic environment.

• Proven track record of implementing successful OE, OD and change management programs across the organization.

• Experience with HR systems and metrics, and the ability to translate data insights into actionable strategies.

• Proven experience in complex employee relations investigations; demonstrated knowledge of employment law and regulations.

Knowledge, Skills and Abilities

• Exceptional communication, facilitation, and relationship-building skills, with the ability to build trust and influence at all levels of the organization.

• Strong analytical skills and business acumen, with a proactive approach to problem-solving.

• Strategic mindset with a focus on driving results and supporting organizational goals.

• Strong analytical skills and the ability to translate complex data into actionable insights.

• Strong understanding of HR and change management best practices, including frameworks like ADKAR, Kotter’s 8-Step Model, or similar.

• Resiliency, growth mentality, and the ability to navigate ambiguity and change.

• Ability to maintain confidentiality and handle sensitive situations with tact and professionalism.

• Ability to work collaboratively across the organization as well as independently on projects.

Additional Notes

Physical Requirements

• Must be able to perform essential duties satisfactorily with reasonable accommodations.

Work environment :

• Work is regularly performed in a combination of office and conference settings and routinely uses standard office equipment.

• Expected travel is 0-10% of the time.

#LI- Hybrid

The hiring range for this position is $90,000 to $115,000 per year. This range is an estimate and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Other details

• Job Family 00 - Human Resources

• Job Function 00 - Primary

• Pay Type Salary

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• 1800 Duke St, Alexandria, VA 22314, USA